1. Unlimited license for the number of uploading systems.
    Back up as many computers as required using just one account. Home, laptop, business network, including servers – only the total amount of data is assessed in the account size.
  2. Unlimited version history for all protected files.
    The Helpdesk keeps EVERY version of EVERY protected file FOREVER or until the account user decides it should be deleted. Last year’s financial data, last week’s meeting minutes – all immediately recoverable.
  3. Unlimited local backup client at no extra charge.
    The Helpdesk system includes, at no extra charge, a local backup module that is not limited to any data capacity at all. Using the same interface, this allows the user to have an online backup profile PLUS any number of local backup profiles each with different backup sets and rules; with no additional software to procure, deploy or learn.
  4. Unlimited single cost Physical Media Upload.
    For one standard fee, regardless of how much data you need to protect, The Helpdesk will send to you a USB drive for the baseline data upload. This means that all of your data is protected from day one whereas other platforms can take up to a month to complete the first backup.
  5. Unlimited file sharing facility.
    Share your financial data with any accountant in the world or your photos with a whole team. The The Helpdesk system supports sharing single files or whole folders without email account limitations.
  6. Unlimited file recovery operations.
    Backup is only worthy of the name if it’s recoverable. With The Helpdesk you can test a backed up file’s integrity every day, if you wish. You can even run synchronous recoveries to different systems.
  7. Unlimited access to full 24/7 Support helpdesk.
    Through email or ticket or phone, The Helpdesk has support consultants on hand at all hours to help when necessary. Whether it’s finding your .pst file or mapping a drive for backing up, The Helpdesk Support will provide what’s necessary.
  8. Unlimited browser-only access anywhere in the world.
    Never be without a file again. Every protected file can be downloaded using a simple browser. Whether you are visiting another office or stuck in an Internet café, your files are at your fingertips.
  9. Unlimited filtering facility for filename inclusion/exclusive in your folder selections.
    Select whole folders and allow the The Helpdesk cloaking to ensure that your account space is not wasted on the wrong file types. It won’t matter if a “My Documents” folder has thousands of music files in it. The Helpdesk cloaking to ‘include only’ or ‘exclude all’ will ensure that your account space is put to its best use.
  10. The Helpdesk uses best in class security.
    With end-to-end encryption and compression that ensures that only you can recover your data. Only you can see your protected files, only you can access and open them; with triple layer encryption, best-in-class binary delta compression, and secure transmission, your data is safe off site with The Helpdesk Online backup.